Do you sell my details?
No. We use them only to deal with your enquiry and order.
Privacy Policy
This page explains what we collect when you contact us or ask for a quote, and how we look after it.
What do we collect?
When you use a form, email us, call or message us, we collect the details you give: your name, company, email, phone number, delivery address, product sizes, artwork and any files or pictures you upload.
How do we use it?
We use your details to answer your enquiry, prepare quotes and proofs, make and deliver your order and keep records we are required to keep. We do not sell your details.
- To reply to your enquiry and send quotes
- To prepare proofs from your artwork
- To arrange production and delivery
- To keep accounts and order records
Who sees it?
Our team, and the companies that help us run the business, such as our email provider, printers and couriers, only to the extent they need it to do their part.
How long do we keep it?
We keep enquiries and order records for as long as we need them for the order, repeat orders and our legal and accounting duties, then delete them.
What are your rights?
You can ask to see the personal details we hold about you, ask us to correct or delete them, or object to how we use them. Email info@thedisplayboxes.co.uk and we will reply promptly. You can also complain to the Information Commissioner's Office.
Cookies and analytics
When the site is live it may use analytics cookies to understand which pages help visitors. Our chat widget stores a small amount of data so a conversation continues between pages.
Privacy Questions
What happens to my artwork files?
They are used to prepare your proof and print your displays, and kept for repeat orders.
Can I ask you to delete my details?
Yes. Email info@thedisplayboxes.co.uk and we will delete what we do not need to keep by law.
Do you send marketing emails?
Only if you have asked for them, and every message lets you stop them.
Who is responsible for my data?
The Display Boxes, Office 704, 85 Dunstall Hill, Wolverhampton, WV6 0SR.
Is WhatsApp covered by this policy?
Yes. Messages you send us there are treated the same way as email.
Do you store card details?
No card details are collected through this website.
How do I see what you hold about me?
Email us and ask. We reply promptly with what we hold.
Does the website use cookies?
The live site may use analytics cookies and the chat widget stores a small amount of data to keep a conversation going.
Who can I complain to?
Contact us first. You can also complain to the Information Commissioner's Office.